Terms of Service

Effective Date: October 28, 2026

Website: tamhanehealth.com

Publisher: Tamhane Health / Dr. Apurva Tamhane

1. Acceptance of Terms

By accessing or using tamhanehealth.com (the “Website”), purchasing digital software products including the Clinic Commerce Manager plugin, or utilizing our documentation libraries, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must discontinue use of this Website and our software.

2. Nature of Services & Digital Products

Tamhane Health provides educational documentation, technical reference material, and downloadable software applications (including WordPress/WooCommerce plugins) designed for clinical dispensary management, inventory tracking, and medical practice workflows.

3. Software Licensing & Usage Rights

  • License Grant: Upon purchasing Clinic Commerce Manager, you are granted a non-exclusive, non-transferable license to install and execute the plugin on your designated WordPress website domain(s) in accordance with the purchased tier.
  • GPL Compatibility: The PHP code of the software is licensed under the GNU General Public License (GPL). Any proprietary assets, branding, documentation, and design assets remain the intellectual property of Tamhane Health.
  • Restrictions: You may not re-license, resell, redistribute, or host the software binary publicly as a standalone commercial product.

4. Pricing, GST & Payment Processing

  • GST Compliance: All digital software prices listed on the Website (e.g., ₹5,900 for Clinic Commerce Manager) are fully inclusive of applicable Indian Goods and Services Tax (GST: 18% IGST or 9% CGST + 9% SGST).
  • Tax Invoicing: Registered GST business buyers in India must provide a valid GSTIN during the checkout process to receive a tax invoice for input tax credit (ITC) reconciliation.
  • Payment Gateways: Payments are processed through secure, encrypted third-party payment gateways. Tamhane Health does not store or process credit card details or sensitive bank credentials on its servers.

5. Refund & Cancellation Policy

Due to the digital, non-returnable nature of downloadable WordPress software plugins:

  • All sales are final once download access or license keys are generated.
  • Technical Support Guarantee: If you encounter technical installation issues or compatibility bugs on supported environments (WordPress 6.0+, PHP 7.4/8.0+, WooCommerce 6.0+ with HPOS), our technical support team will assist in resolving the issue.
  • Refund requests are evaluated on a case-by-case basis strictly if the software fails to function as advertised and our support team is unable to provide a resolution within 14 business days.

6. Medical & Regulatory Disclaimer

  • Administrative Tool Only: The Clinic Commerce Manager plugin and associated website documentation are administrative and logistical tools designed for batch inventory tracking, FIFO stock control, and invoicing.
  • No Medical Advice: Content published on tamhanehealth.com does not constitute direct medical advice, clinical diagnosis, or treatment protocols.
  • Regulatory Compliance: Practitioners, clinic managers, and pharmacy operators are solely responsible for ensuring that their drug storage, dispensing, scheduled drug registers, and billing practices comply with local statutory regulations, including the Drugs and Cosmetics Act, local state pharmacy councils, and applicable tax laws.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Tamhane Health, its authors, developers, and affiliates shall not be liable for any indirect, incidental, consequential, special, or exemplary damages—including but not limited to loss of profits, inventory accounting discrepancies, data loss, or operational downtime—arising out of or in connection with the use of our software or documentation.

8. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes are published constitutes acceptance of the modified terms.

9. Contact Information

For questions regarding these Terms of Service, license support, or invoice queries, please contact us at:

10. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any legal disputes arising under or in connection with the use of this Website or software shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

Related Legal Policies: Refund and Returns Policy | Medical Disclaimer

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